Last update: January 1, 2025

Thank you for choosing Sofutebol. We work daily to ensure a transparent, safe and efficient shipping service.

1. Processing time

After confirmation of payment, the order enters the preparation phase.

The average processing time is 2 to 4 business days.

In periods of promotional or high demand, this period may extend slightly.

The tracking number will be sent by email as soon as the order is shipped.

2. Shipping methods and delivery deadlines

The estimated delivery times after processing are:

• Mainland Portugal: 7 to 15 working days
• Islands (Madeira and Azores): up to 20 business days
• Spain: 8 to 15 business days
• Eurozone: 10 to 18 business days
• Rest of Europe: up to 20 business days
• rest of the world: 12 to 25 working days

During times of greater logistical volume, the deadlines may change.

3. Delivery within 48 hours

Some selected products are available for priority shipping.

The period of 48 hours is counted from the business day following confirmation of payment and applies exclusively to items identified in the category “Delivery within 48 hours”.

This deadline refers to the shipping and not the total delivery time.

4. Shipping costs

Costs are calculated at checkout and displayed before checkout.

base table:

• Portugal and Islands: €8.95
• Spain and Balearics: €9.95
• Eurozone: €10.95
• Rest of the World: €17.95

Free shipping for orders greater than:

• €120 (Portugal and Islands)
• €150 (Europe)
• €150 (World's Rest)

We do not ship on collection.

5. International shipping

Orders are shipped from our Logistics Center in Dubai, United Arab Emirates.

Depending on the country of destination, customs procedures may apply in accordance with local legislation.

Any fees or customs charges are the responsibility of the recipient, when applicable. posibles impuesto o customs a charge of the client

International orders shipped from our logistics centers outside the EU may be subject to tax, VAT or customs fees in the destination country.
Any additional charges are the responsibility of the customer and are not included in the price of the product.

6. Order Monitoring

After shipment, the customer will receive a tracking number by email.

Follow-up can be done through the link provided.

7. Address accuracy

The customer is responsible for providing correct and complete data at the time of purchase.

We are not responsible for delays or delivery failures resulting from incorrect or incomplete addresses.

8. Delivery delays

Although we strictly comply with the deadlines indicated, external factors such as:

• customs inspections
• weather conditions
• logistics strikes
• festive periods

can cause delays outside of our control.

9. Lost or damaged orders

If the order is deemed lost or is damaged, the customer must contact us within 48 hours of delivery.

Sofutebol will review each case and offer a suitable solution, including replacement or refund when applicable.

10. CONTACT

For any questions related to submissions:

📧 info.sofutebol@gmail.com
💬 WhatsApp (messaging only): +351 937 584 648