Attention: We do not respond to customer emails asking:
We only respond if your request is more than 25 business days from the date of purchase.
Check below or on the product page.
We only accept returns in case of a defect or for a direct size exchange. We do not accept returns for other reasons or for personalized products.
Official products are sold only in official stores. Our products are high-quality versions inspired by the official design. These may have some slight variations, differing in shape, color, and texture.
You have 24 hours to cancel the order. After this period, it is not possible to cancel or return it.
Some carriers (CTT, Colissimo, AnPost, Royal Mail) only update tracking after the package passes through customs in the destination country, usually 2 to 3 days before delivery.
The average delivery time is approximately 2 weeks, but may extend up to 25 business days.
Portugal and Spain: 7 to 12 days
Azores and Madeira: 12 to 18 days
Balearic Islands: 15 to 20 days
Canary Islands: Temporarily suspended
United Kingdom, France, Italy: 8 to 12 days
Ireland, Sweden, Norway: 8 to 14 days
Germany, Switzerland, Belgium: 5 to 10 days
Netherlands: 5 to 7 days
Rest of Europe: 8 to 14 days
Delivery times may be longer during festive seasons or exceptional situations.
Portugal and islands: €5.95
Spain and Balearic Islands: €6.95
Eurozone: R$7.95
Rest of the World: R$14.95
FREE shipping on orders over €90 for Portugal and islands, €120 for the rest of Europe and €150 for the rest of the world.
We do not ship without registration or cash on delivery.
Spain and Balearic Islands: €6.95
Eurozone: R$7.95
Rest of the World: R$14.95
FREE shipping on orders over €90 for Portugal and islands, €120 for the rest of Europe and €150 for the rest of the world.
We do not ship without registration or cash on delivery.
Up to 5 days after shipment. In some cases, the code is sent as soon as the order leaves the final warehouse.
On the 17track website or on the website of the carrier used.
Products in the "Immediate shipping 1-3 days" collection are shipped within that timeframe. Please check the product page.
Returns and Refunds
Only within the first 24 hours after purchase and if the order has not yet been shipped.
Only in case of a defect or size exchange. We do not accept returns for other reasons or for personalized products.
Here goes the text, description, or content for each of the accordion items you add.
No, shipping and return costs are non-refundable.
We do not accept returns of the following products:
Personalized
Without tags
Damaged
Incomplete
In case of defects, please send photos proving the problem.
Personalized
Without tags
Damaged
Incomplete
In case of defects, please send photos proving the problem.
Yes, within the first 24 hours. After that, it's not possible. The payment platform's commission will be the customer's responsibility.
30 days after receiving the order.
Customizations
Yes. If you want more than one, add them to your cart via the badge collection.
The shirt will be sent without the patch.
The shirt will be sent without personalization.
If you select “YES” but do not indicate a name or number, it will be sent without personalization.
Yes, up to 24 hours after the request. After that period, it is not possible to change it, nor will compensation be made.